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Exam Code: 810-403
Exam Name: Selling Business Outcomes
Q&As: 166
Pass4itsure Latest and Most Accurate Cisco 810-403 Dumps Exam Q&As(1-37)
QUESTION 1
DRAG DROP
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QUESTION 3
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QUESTION 5
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QUESTION 6
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QUESTION 7
Drag and drop the type of business case on the left to the business driver on the right.
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810-403 vce Correct Answer:
QUESTION 8
Drag and drop the steps of The Seven Elements framework on the left to the right in sequential order.
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QUESTION 9
Drag and drop the type of business case on the left to the business driver on the right.
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810-403 exam Correct Answer:
QUESTION 10
Drag and drop the financial benefits on the left to the direct and indirect spaces on the right.
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QUESTION 11
Cisco Internet of Everything connects people, processes, things, and data. Which two of its characteristics have an impact on businesses? (Choose two.)
A. Leveraging data into more useful information for decision-making
B. Connecting people for measuring services’ usage trends
C. Delivering the solutions and products to the right person at the right time
D. Having physical devices and objects connected to the Internet and to each other for intelligent decision making
810-403 dumps Correct Answer: AC
QUESTION 12
How could IT as a Service help drive business outcomes?
A. By the fast technology acquisition options for the customers.
B. Providing an organization with the right to use the technology and service without the need for purchasing it.
C. Providing an organization with various options for the types of services to deploy.
D. Depending upon what the business is seeking, each type of service has different financial implications for business outcomes.
Correct Answer: D
QUESTION 13
Which two options are benefits of Cisco’s overall portfolio with respect to the set of buyers? (Choose two.)
A. increased business performance
B. enhanced accountability
C. real-time business intelligence
D. higher service availability
810-403 pdf Correct Answer: AB
QUESTION 14
Which three options are examples of KPIs for Business Outcomes? (Choose three.)
A. Improved customer satisfaction
B. Increased IT service performance
C. Lower IT asset obsolescence
D. Revenue growth
E. Lower OPEX
F. Increased IT asset utilization
Correct Answer: ADE
QUESTION 15
Which options are three examples of Critical Success Factors? (Choose three.)
A. Increasing manufacturing efficiency at a rate above increases in supplies
B. Attracting and retaining more highly qualified staff versus competitors
C. Providing a holistic perspective to the core business drivers and business outcomes
D. Matching customer retention rate to customer retention objective
E. Selling a greater share of profitable products to our customers
810-403 vce Correct Answer: ABE
QUESTION 16
What is ROI?
A. It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing present value from a technology solution by the cost of that technology solution.
B. It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing total investment from a technology solution by the cost of that technology solution.
C. It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing net return from a technology solution by the margin of that technology solution.
D. It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing net return from a technology solution by the cost of that technology solution.
Correct Answer: D
QUESTION 17
Which categories can collaboration help achieve business goals for the customer?
A. Innovation, Industries, Incentives.
B. Line of Business, Vertical, Business Outcome.
C. Industry markets, Business Outcome, Technology Innovation.
D. Line of Business, Vertical, Business Value.
810-403 exam Correct Answer: D
QUESTION 18
Which options are two benefits of understanding the customer’s business model? (Choose two.)
A. Understanding the customer’s business model changes the way you interact with your customer.
B. Understanding the customer’s business model provides control and assessment of project challenges.
C. Understanding the customer’s business model helps track progress through outcomes.
D. Understanding the customer’s business model is used to address the sales force mindset.
Correct Answer: AC
QUESTION 19
KPIs are quantitative measurement of progress against the tactical goals of an organization. Which are three characteristics of KPIs? (Choose three.)
A. KPIs must be strategic and tactical in nature
B. KPIs can be financial, managerial, or operational
C. KPIs measure progress against goals
D. KPIs are set according to priorities: magnitude and urgency
E. KPIs define what needs to happen to achieve desired results in the time, budget, and level of expected quality
810-403 dumps Correct Answer: ACD
QUESTION 20
Which two options are features of Cisco SalesConnect? (Choose two.)
A. Ability to create personalized “briefcases” of content that you can save once, and access from any device.
B. Single place to find business proposals and instructor led training related to Cisco Partners.
C. Access to kits of bundled content including IOS images and more.
D. Trusted, up-to-date, and relevant content displayed using comprehensive, powerful search capabilities.
Correct Answer: AD
QUESTION 21
Which one of the following solutions enables business outcomes in the financial industry?
A. Multilayer Switching
B. Remote Expert
C. Plant Floor Control Network
D. Internet of Everything
E. Medianet
810-403 pdf Correct Answer: B
QUESTION 22
When selling business outcomes, which two key points/ factors related to understanding actual achievement of goals must be considered? (Choose two.)
A. specific timeframe and periods
B. communicational procedures
C. metrics and calculation procedures
D. project management milestones
Correct Answer: AC
QUESTION 23
Which characteristic of the Cisco Internet of Everything has the most impact on business?
A. connecting people for measuring the usage trends of services
B. delivering the services to the right person at the right time
C. leveraging data into more useful information for decision making
D. having physical devices and objects connected to the internet
810-403 vce Correct Answer: C
QUESTION 24
How does a performance measurement help the customer business?
A. Provides feedback on progress towards settled goals.
B. Compliance of certain industries regulations.
C. Help companies monitor its past state.
D. To reward and to discipline employees.
Correct Answer: A
QUESTION 25
When shifting to business outcomes, which two of these relevant considerations and premises must be taken into account?
(Choose two.)
A. Customers want to benefit from new, more flexible consumption models.
B. Technology is acquiring more importance.
C. Businesses prefer time-to-market acceleration regardless the costs of their IT solutions.
D. Business transformation dictates that CEOs and their teams become key partners.
E. Customers want solutions that address specific outcomes.
810-403 exam Correct Answer: AE
QUESTION 26
Which framework is used to plan influential communication when seeking customer support for action?
A. business model canvas
B. principled negotiation
C. seven elements
D. stakeholder analysis matrix
Correct Answer: A
QUESTION 27
Which two questions are used during high level outcome selling? (Choose two.)
A. What are the technical restrictions of business?
B. How is progress vs. outcomes measured?
C. How does talent architecture influence the definition of business outcomes?
D. How are the goals of top executives achieved?
E. What capabilities are needed to achieve the outcomes?
810-403 dumps Correct Answer: BE
QUESTION 28
Which two options are indirect benefits of a business outcome? (Choose two.)
A. Lower maintenance contract cost
B. Improved customer satisfaction
C. Lower purchase price of IT assets
D. Faster time to market for new solutions
Correct Answer: BD
QUESTION 29
Which three options are considerations you have to take into account when communicating the business outcomes story? (Choose three.)
A. Be aware of people’s time and length of presentation.
B. Organize the presentation so that the message is clear and key points emerge early.
C. Prepare carefully the agenda and the objectives definitions.
D. Use the right verbal and corporate language.
E. Know your audience and what is of interest to them.
810-403 pdf Correct Answer: ABE
QUESTION 30
Which two options are financial considerations related to determining business outcomes? (Choose two.)
A. Capital Expenditures, Operating Expenses.
B. Internal Return Rate, Discount Rate.
C. Payback, Chargeback.
D. Capital Expenditures, Working Capital.
E. Chargeback, Showback.
Correct Answer: AE
QUESTION 31
RACI model aids can be used to understand specific aspects of stakeholders’ involvement in businesses. What does RACI stand for?
A. Responsible, Accountable, Consulted, Informed
B. Reconciler, Accountable, Consulted, Independent
C. Responsible, Assertive, Consulted, Informed
D. Reconciler, Assertive, Consulted, Informed
E. Responsible, Accountable, Consulted, Influenced
810-403 vce Correct Answer: A
QUESTION 32
Which two dimensions are used in the stakeholder power grid? (Choose two.)
A. Influence/Authority
B. Power/Influence
C. Interest/Empathy
D. Interest/Support
E. Consensus/Support
Correct Answer: BD
QUESTION 33
Which option is a difference in the set of questions that Cisco’s approach to outcomes- based sales users
A. The product approach answers the question of what product is needed, while the outcomes approach answers what capabilities are needed to achieve the solutions.
B. The product approach answers the question of how progress is displayed and correctly communicated, while the outcomes approach answers what the business objectives services must be included in each solution.
C. The product approach answers the question of what product is needed, while the outcomes approachanswers what the business objectives anddesired outcomes are.
D. The product approach answers the question of what capabilities are needed to deliver product & services, while the outcomes approach gives ananswer towhat the business rules and capabilities are.
810-403 exam Correct Answer: C
QUESTION 34
Why are customer stakeholders important to the business outcome-based sales approach?
A. Because understandingthe concerns, interests, power, and influence of stakeholders enables successful stakeholder engagement.
B. Because stakeholders consists of partners who are either part of the organization or are external to the organization.
C. Because stakeholder strategy influence business needs and their involvement in a project to change them.
D. Because relevant and potential stakeholders exist across customers’ and sales professionals’ organizational and functional roles.
Correct Answer: D
QUESTION 35
Which three options are financial challenges in business outcome-based selling? (Choose three.)
A. Competing stakeholder goals and expectations.
B. Difficulty to determine external value.
C. Financial resources are distributed across functional areas.
D. Competitive analysis is often incomplete.
E. IT adoption and implementation may have long business cycles.
810-403 dumps Correct Answer: ACE
QUESTION 36
Which two options are benefits of effective communication with stakeholders? (Choose two.)
A. It allows other strengths to create maximum impact.
B. It lessen the impact of business weakness.
C. It helps mitigate the intrinsic risks with negotiation.
D. It allows effective interaction between stakeholders.
Correct Answer: CD
QUESTION 37
When selling business outcomes, which two options are key points/ factors related to what the customer wants to achieve must be considered? (Choose two.)
A. What the business priorities and strategies are.
B. What the Critical Set of Factors and Key Performance Indicators are.
C. What the mindset of customers is.
D. What the business priorities and goals are.
E. What the Critical Success Factors and Key Performance Indicators are.
810-403 pdf Correct Answer: DE
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