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QUESTION 1
Where does an IP phone obtain the extension number and speed-dial settings from?
A. the settings that are configured on the physical phone
B. the registration file that the phone receives from the Cisco Unified Communications Manager
C. the device and line configuration in Cisco Unified Communications Manager, during the registration process
D. the default device profile that is configured in Cisco Unified Communications, Manager

Correct Answer: C QUESTION 2
Which web-based application that is accessed via the Cisco Unified Communications Manager Administration GUI generates reports for troubleshooting or inspecting cluster data?

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Exam A
QUESTION 1
An auto parts retailer would like its six service counter representatives to be able to assist both walk-up customers and telephone customers. Each store has six service counter representatives. Which call distribution algorithm will allow each service counter representative to provide the best customer service?
A. Top Down
B. Circular
C. Longest Idle Time
D. Broadcast
Correct Answer: D Section: (none) Explanation
QUESTION 2
Which three steps must be completed in order to assign a service URL to an IP Phone button? (Choose three.)
A. Add an IP phone service.