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Exam A
QUESTION 1
What tool does the service manual recommend you use to separate plastics and lift components of PowerBook and iBook computers?
A. Nylon probe tool
B. Jeweler screwdriver
C. Flatblade screwdriver
D. Precision needle nose pliers
Correct Answer: A
QUESTION 2
Which TWO of the following are true statements about screws inside a PowerBook or iBook?
A. All screws are interchangeable.
B. It is not necessary to replace all screws after a repair.
C. Screws should always be only comfortably tightened.
D. Screws should always be tightened as much as possible.
E. Screws should always be replaced exactly where they came from.
F. Torx and Hex (Allen) screws can both be driven by either type of driver.
Correct Answer: CE
QUESTION 3
Identify the correct procedure for starting up a PowerBook in Target Disk Mode.
A. Press the D key during startup.
B. Press the T key during startup.
C. Press the Control and D keys during startup.
D. Press the Control and T keys during startup.
E. Press the Command and D keys during startup.
F. Press the Command and T keys during startup.
Correct Answer: B
QUESTION 4
Which THREE of the following features are available in the Aluminum PowerBook G4 models but not in the iBook G4 models?
A. USB ports
B. Audio Input
C. PCMCIA slot
D. Built-in modem
E. Built-in Ethernet
F. FireWire 800 port
Correct Answer: BCF
QUESTION 5
What function does Target Disk Mode perform?
A. It enables direct connectivity with a remote Macintosh over the Internet.
B. It converts a PC-formatted hard disk for use when connected to a Macintosh.
C. It allows access to a Macintosh’s internal hard disk from the Finder of a connected Macintosh via FireWire.
D. It allows two external FireWire hard disks to be connected and transfer data directly between them without need of a computer.
Correct Answer: C
QUESTION 6
Which of the following iBook or PowerBook models requires the use of the 65 watt AC power adapter?
A. iBook (14-inch)
B. iBook G4 (Early 2004)
C. PowerBook G4 (12-inch)
D. PowerBook G4 (1 GHz/867 MHz)
Correct Answer: D
QUESTION 7
Which of the following iBook or PowerBook models requires the use of the 65 watt AC power adapter?
A. iBook G4
B. iBook G4 (14-inch)
C. PowerBook G4 (DVI)
D. PowerBook G4 (15-inch FW800)
Correct Answer: D
QUESTION 8
Which TWO of the following features are available in the Aluminum PowerBook G4 models but not in the Titanium PowerBook G4 models?
A. USB ports
B. PCMCIA slot
C. Built-in modem
D. FireWire 800 port
E. Built-in Bluetooth
F. Built-in wireless networking
Correct Answer: DE
QUESTION 9
The basis for the component isolation troubleshooting technique is an understanding of _______ within computers.
A. power flow
B. software data flow
C. firmware data flow
D. processor instruction flow
Correct Answer: A
QUESTION 10
When setting up a minimal system using the component isolation technique, you start with only the components necessary to _____.
A. boot the system into Mac OS 9
B. boot the system into Mac OS X
C. boot the system into Open Firmware diagnostics
D. hear a boot chime and/or see a flashing question mark on a display
Correct Answer: D
QUESTION 11
In the component isolation technique, if you do not get a startup chime and/or a flashing question mark, you check the components of the minimal system by _____.
A. visually inspecting them for damage
B. replacing them with known-good parts in any order
C. adding more known-good parts in a specified order
D. replacing them with known-good parts in a specified order
Correct Answer: D
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